JotForm Review 2018: A Comprehensive Look at the Form Builder
JotForm is a popular online form builder that allows users to create various types of forms for different purposes, from simple contact forms to complex surveys and applications. In this review, we'll take a closer look at JotForm's features, pricing, ease of use, and customer support to help you decide if it's the right form building solution for your needs.
Features
JotForm offers an extensive range of features designed to make form creation straightforward and customizable:
- Templates: Choose from a wide selection of templates, or start from scratch using the drag-and-drop editor.
- Form Types: Create various types of forms, including contact forms, surveys, registrations, applications, and more.
- Payment Integration: Accept payments directly through your form using integrations with popular payment processors like PayPal and Stripe.
- Customization: Customize the look and feel of your form with CSS and HTML.
- Mobile Optimization: Ensure your forms are mobile-friendly for users accessing them on different devices.
- Form Analytics: Gain insights into form performance and user behavior with built-in analytics tools.
- Automation: Set up automated workflows, such as email notifications or file uploads, to streamline your processes.
- Collaboration: Work on forms together with team members in real time using JotForm's collaborative editing feature.
Pricing
JotForm offers several pricing plans to accommodate various needs and budgets:
- Free: Use basic features for an unlimited number of forms, up to 100 responses per month.
- Basic: $34.90/month billed annually or $39/month if paying monthly. Includes additional features like form branding removal, payment integrations, and advanced form analytics.
- Silver: $69.90/month billed annually or $79/month if paying monthly. Offers more advanced features, such as custom branding, custom SSL, and priority support.
- Gold: Custom pricing for larger organizations with specific requirements.
Ease of Use
JotForm's user-friendly interface makes it easy to create and customize forms without requiring extensive technical knowledge. Its drag-and-drop editor and pre-designed templates make form creation a straightforward process, even for those new to creating online forms.
Customer Support
JotForm provides various channels for customer support, including email, live chat, and a comprehensive help center with articles and tutorials. Their support team is available 24/7 and has been praised for their promptness and effectiveness in addressing user concerns.
In conclusion, JotForm offers an impressive array of features, competitive pricing plans, ease of use, and excellent customer support, making it a strong contender for your online form building needs. If you're looking to create forms that stand out and deliver a seamless user experience, consider trying JotForm.