How to Overcome Fingerprint Scanner Error in Smartphones
Fingerprint scanners have become a common feature in modern smartphones, providing an additional layer of security for your device. However, sometimes the fingerprint scanner may not work as intended and display an error message. If you're encountering such an issue, here are some potential solutions to help you overcome the fingerprint scanner error in your smartphone:
Check for Software Updates
- Go to
Settings > System updatesorSettings > General > Software updateon your device and check if there's a pending software update available. If yes, install it. - Software updates often include bug fixes that may resolve the fingerprint scanner issue.
Clean the Sensor
- The sensor may be dirty, making it difficult for the phone to recognize your fingerprint. Use a soft, damp cloth or a microfiber cleaning cloth to gently clean the sensor area. Avoid using water directly on the sensor.
- Ensure your hands are dry before attempting to use the scanner again.
Register New Fingerprints
- Go to
Settings > Privacy and safety > Fingerprints & securityor a similar settings menu depending on your device's brand and UI design. - Remove all registered fingerprints if necessary and re-register your fingers carefully, ensuring that each print covers the entire sensor area.
Restart Your Phone
- Sometimes, simply restarting your phone can help resolve various software glitches causing the fingerprint scanner error. Press and hold the power button to turn off your device, wait for a few minutes, then press it again to turn it back on.
Reset All Settings
- If none of the above methods work, you may need to reset all settings on your phone. Be aware that this will erase all customized settings and data in your apps. Go to
Settings > System > Advanced > Reset options > Reset all settings. After the reset process is complete, set up your device as new and re-register your fingerprints.
If none of these methods work for you, consider contacting your device manufacturer's customer support or visiting an authorized service center for further assistance.